Franchisor Training and Support

Our Goal Is To Help You Shine Your Brightest, Too

The BrightStar brand is synonymous with unparalleled service and outstanding care. We deliver the same higher standard of service to our franchisees that they deliver to their clients and residents. After all, we shine our brightest together! To ensure your success, we offer:

  • Extensive training at our headquarters and onsite
  • Quarterly field visits to maintain brand standards, plus monthly calls to review key performance indicators
  • Industry-leading clinical support
  • Professionally designed marketing and identity materials
  • Comprehensive Operations Manual and experienced, insightful advice

Shelly“We didn’t go into the Senior Living business without doing it ourselves first, without first learning every aspect, so we can support our franchisees joining the brand with a real roadmap on how to be successful.”

– Shelly Sun, Chief Executive Officer & Co-Founder, BrightStar Franchising


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